Contact us at 9949903151

Shipping & Delivery Policy

Any shipping and delivery matters are governed by this policy ("Shipping & Delivery Policy")

1. Delivery charges

a. You will be shown the delivery charges due for each order prior to making a payment. We work with logistics providers to provide you with the best possible rates, where applicable.

2. Dispatch time

Please allow 2-5 working days post your placement of order for the shipment to be dispatched.

3. Delivery time

The delivery time is approximately 5 working days for domestic shipments from the date of shipment within India. Deliveries will be made to the address provided by you at the time of the order.

Though we endeavour to ensure that the shipment reaches you in time, there may be delays due to unforeseen circumstances.

4. Damaged / Defective goods

If the goods you receive are damaged or defective or not matching your order, you will be required to intimate us about such cases within 24 hours of delivery. Please refer to our Returns & Exchange policy for more details.

5. Product Returns

The shipping costs incurred for the return of any item(s) will be borne you. Please refer to our Returns & Exchange policy for more details.

We serve International Customers under this policy:-

Processing and Delivery Times

All orders are processed within two to three days from the date of order.

1.  Standard shipping typically takes between 6-8 business days, for destinations within the United States. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.

2.  Tracking Your Order - Once your order has shipped, you will receive an email with a tracking number to track your order to your registered email. Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.

3.  Customs Fees and Import Taxes - We are not responsible for any customs or import fees you may incur during or after shipping (tariffs, taxes, VAT, etc.).

4.  Returns / Refunds - No returns or refunds are allowed for all the international orders.  The customers need to check with the country's customs office to verify that the products can clear customs before ordering.

5.  Contact Us - If you have any questions or concerns regarding your order, feel free to contact us at info@skepick.in.